The player from India was dissatisfied While using the verification course of action. The complaint was shut as 'unresolved' since the casino didn't reply and cooperate in resolving the criticism.
The security Index of this casino was calculated dependant on our research and information gathered by our casino review staff. Learn more about casino overview methodology
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Bonuses for new and current players are a way for on the internet casinos to inspire the persons to sign-up and take a look at their provide of games. However, we at present would not have any bonus offers from Leon Casino within our database.
The participant from India consistently faced deposit issues Along with the casino. We advised the participant Speak to his payment company to investigate the lost cash, acknowledging that this process may choose nearly a month.
The participant's verification is delayed for unidentified explanation. The criticism was closed as being the player stopped responding.
The player from Portugal, who had self-identified as being a gambling addict, noted that he experienced repeatedly requested Twin Casino and Leon Casino to block his account because of his dependancy, but his requests had been disregarded. Even with his self-exclusion through the Portuguese gaming regulator SRIJ, the player had been equipped to carry on enjoying and dropped above twenty,000€. The participant also claimed that Leon Casino owed him €2450, which he alleged had disappeared from his account.
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The Complaints Crew reviewed the proof furnished by the casino and determined that the participant's gameplay concerned approaches that violated the casino's terms and conditions, especially opposite betting. For that reason, the criticism was deemed unjustified.
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The player from Portugal is going through issues withdrawing his money on account of verification challenges straight Along with the payment service provider. The grievance was turned down as we did not receive any response in the player about our messages and inquiries.
The player from Greece had requested an account closure at Twin Casino as a result of worries about gambling dependancy. The casino experienced closed the account only to allow it to get reopened afterwards While using LEON Casino the same email, bringing about a loss of 336 euros. The participant was requesting a refund of the total. We contacted the casino, requesting clarification on how a self-excluded participant could develop a new account Along with the very same information and facts.
The casino's Protection Index, a score indicating the security and fairness of on the internet casinos, has become identified by way of our analysis of those findings. The next Security Index frequently correlates with a better chance of a favourable gameplay knowledge and hassle-cost-free withdrawals.